Shop Manager (Cold Bath Road)

Shop Manager

£24,477.93 per annum

37.5 hours per week

Permanent

Cold Bath Road Shop Manager

Saint Michael’s Hospice Charity Stores are at the heart of our community.

We have an exciting opportunity for an experienced retail manager with natural confidence and leadership skills, and a passion to build on something special to lead our flagship store in the superb location of Cold Bath Road.

This role would suit a manager who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment.

As champion for our customer and donor experience, the manager will support the team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse.

With a keen desire to meet and exceed targets, this role would develop plans and have regular visits with the Retail Area Manager to discuss shop performance and look at ways in which we can grow and enhance our amazing hospice charity store.

If you would like the opportunity to manage this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you.

Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include: -

• 35 days holiday per year (including Bank Holidays, pro-rata).
• Comprehensive Induction Programme.
• Refer a friend bonus scheme.
• Pension Scheme with an employer contribution of 8%.
• Employee Assistance Programme.
• Access to staff support.
• Free group life assurance.
• Free DBS check.
• Free car parking at Hospice office sites.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.  Disclosure expenses will be met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

For more information on the role, please contact us on HR@saintmichaelshospice.org or on 01423 200145 and we can arrange for you to have an informal discussion. A full Job Description is available at the bottom of the advert. Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

Our Values at Work                

North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.

we have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.

This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.

NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.

• We put the people who use our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We engage positively
• We are responsive
• We are driven to do better
• We are fair
• We are professional
• We work collaboratively
• We are accountable