Shop Assistant Manager (Boroughbridge)

Assistant Shop Manager

£20,765.55 per annum FTE (£8,306.22)

15 hours per week (2 days over 7 including weekends)

Permanent

Boroughbridge Shop Based

Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as an Assistant Shop Manager. Based at our Boroughbridge Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.

Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations – maintaining standards across all aspects of the shop, as well as budget management.

Alongside fashion retail experience and customer service skills, the successful candidate will be innovative and open to new methods for boosting sales and cutting costs. You will demonstrate great organisational and leadership skill, and ability to strengthen interpersonal relationships to empower staff while maintaining an efficient retail environment.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include: -

• 35 days holiday per year (including Bank Holidays, pro-rata).
• Comprehensive Induction Programme.
• Refer a friend bonus scheme
• Pension Scheme with an employer contribution of 8%
• Employee Assistance Programme.
• Access to staff support.
• Free group life assurance.
• Free DBS check.
• Free car parking and close to bus and train stations.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.  Disclosure expenses will be met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

For more information on the role, please contact us on HR@saintmichaelshospice.org or on 01423 200145 and we can arrange for you to have an informal discussion, or please click Apply and you will be forwarded to our website, where a full Job Description is available (via the ‘Document Available’ button at the top of the advert). Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate.

Our Values at Work                

North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.

we have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.

This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care that they need to live their last years, months and days with respect and dignity.

NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.

• We put the people who use our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We engage positively
• We are responsive
• We are driven to do better
• We are fair
• We are professional
• We work collaboratively
• We are accountable